Adam Stacey

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IDEAS: Qatar Airways to Provide Cabin Crew with Smart Technology

Qatar Airways has launched a new digital initiative designed to support cabin crew in delivering a more personalized experience for its customers in the air. Credit: Qatar Airways The new in-house application provides information on passengers flying with Qatar Airways, through customer profiles that provide insights into any special service requests and preferences, as well…

News Blog

IDEAS: Experience Abu Dhabi Encourages Visitors to ‘Find Your Pace’ with New Global Campaign

Experience Abu Dhabi has launched a new global campaign titled ‘Find Your Pace', with the aim of inspiring curiosity 'for every type of traveller.' Credit: Experience Abu Dhabi The campaign video follows four characters as they explore Abu Dhabi for the first time, with destinations featured in the campaign including Al Ain Oasis, Louvre Abu…

News Blog

IDEAS: Hamad International Airport Blends Heritage with Hospitality at New Retail Experience

​​Qatar Duty Free has debuted Souq Al Matar - a new experiential mixed retail and dining concept - at Hamad International Airport in Doha. Credit: Qatar Airways Inspired by ‘the bustling energy and aesthetics of Qatar’s iconic traditional markets,' the seven shops and two restaurants are located in the North Node terminal of the airport. Offerings…

News Blog

IDEAS: Holiday Inn Launches Open Lobby Concept in Dubai

Holiday Inn has introduced a new open lobby concept at the 275 room Holiday Inn Dubai Business Bay, located in the United Arab Emirates.  Credit: IHG Hotels & Resorts The new concept has been designed to transform the traditional hotel lobby into a multi-functional hub that fosters ‘a dynamic environment where individuals can seamlessly blend…

Hotels

Substance With Style: Redefining Luxury Hospitality

In episode nine of the Skift Ideas Podcast, we are joined by Christopher Norton, CEO of Equinox Hotels, to examine how the evolving expectations of the modern traveler are redefining the way brands are delivering luxury hospitality experiences.

Substance With Style: Redefining Luxury Hospitality

News Blog

IDEAS: British Airways Introduces Signed Video Content for Deaf and Hard-of-Hearing Customers

British Airways is working with SigncodeUK on a new partnership to provide accessible signed video content for its deaf and hard-of-hearing customers. Credit: British Airways The first video, which you can take a look at below, has been created to provide a more comprehensive overview of the travel journey, from the booking process to the…

News Blog

IDEAS: Renaissance Hotels Launches RENAI, its New AI-powered Virtual Concierge

Guests staying at select Renaissance Hotels will soon have access to RENAI, a virtual concierge. Credit: Renaissance Hotels/Marriott Bonvoy RENAI, which stands for Renaissance Artificial Intelligence, is being launched as part of a pilot program designed to provide guests with instant access to ‘vetted , insiders’ picks for vibey cocktail bars, under-the-radar attractions, top-rated breakfast…

News Blog

IDEAS: Marriott International Introduces Neuroinclusive Practices at Meetings and Events

Marriott International has announced a partnership with The Neu Project, an initiative from Google’s Experience Institute (Xi), in an effort to create a more neuroinclusive experience for event attendees.   Under the new partnership, all customer meetings and events of over 250 people that are hosted by Marriott will incorporate a range of neuroinclusive initiatives, including:…

News Blog

IDEAS: Uber Launches Festive Holiday Bus

Uber has launched a suite of festive programming designed to help customers ‘go anywhere, get anything, and celebrate together this season’. For December, any guests who are looking to celebrate with friends through Uber Charter will have the opportunity to experience one of Uber’s festive buses, which offers holiday inspired amenities including karaoke, holiday lights,…

News Blog

IDEAS: Anantara Announces Tented Safari Experience in Zambia

Anantara has announced Anantara Kafue River Tented Camp, a new resort in development on the banks of the Kafue River in Africa. The resort is being developed in partnership with Agro Safari. Credit: Minor Hotels Set to open in 2025, the resort will feature 12 tents that will be suspended 3.5 meters above the ground,…