Stories from Skift's Partners

Check out these recent articles from Skift’s partners to stay on top of the latest trends in the travel industry.

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Hotels

New Report: How Value and Loyalty Are Defining This Year’s Holiday Travel Trends

A new survey from iSeatz provides insights on how loyalty programs that incorporate travel rewards can offset the impact of inflation on 2023 holiday plans and drive member engagement with holiday-specific offers and benefits.

New Report: How Value and Loyalty Are Defining This Year’s Holiday Travel Trends
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Travel Booking

Harnessing the Power of Gift Cards, and Other Ways to Unlock Total Revenue

As today’s travelers seek more personalized experiences, hoteliers need to develop holistic retailing strategies that go beyond the guest room. Activating purchase touchpoints that include flexible gift cards and other ancillary products can help maximize revenue.

Harnessing the Power of Gift Cards, and Other Ways to Unlock Total Revenue
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Travel Booking

A Personalized Approach to Customer Satisfaction and Traveler Loyalty

Incorporating travel insurance into the booking path can offer a deeper understanding of each individual journey. This gives brands the opportunity to create more personalized approaches, potentially unlocking loyalty from a much broader range of customers.

A Personalized Approach to Customer Satisfaction and Traveler Loyalty
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Travel Technology

How Technology Enables and Enhances the Human Touch

Cloud technology is revolutionizing customer service in travel and hospitality. By passing routine requests through flexible, efficient, automated, and intelligent systems, companies give their human agents more space to handle complex issues with a delicate personal touch.

How Technology Enables and Enhances the Human Touch
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Travel Booking

Skift Global Forum Attendees Share Their Thoughts on 4 Key Travel Topics

What are the top-of-mind issues impacting the future of travel? During Skift Global Forum 2023, we surveyed travel industry decision-makers to gain insight into the foremost topics and emerging trends driving what’s next for the industry.

Skift Global Forum Attendees Share Their Thoughts on 4 Key Travel Topics
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Tourism

Q&A: Intrepid’s CEO on Why Doing Good Is Good for Business

With more consumers holding travel companies accountable for their social and environmental impacts, the high-minded notion that purpose-led companies can also be profitable is proving out.

Q&A: Intrepid’s CEO on Why Doing Good Is Good for Business