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Online Travel News

These articles delve into the latest trends, technologies, and strategies that are shaping the online booking landscape, ensuring that industry insiders stay informed and prepared for change. These stories cover essential topics such as the development of innovative booking platforms, the role of artificial intelligence and machine learning in personalizing travel options, and the impact of mobile technology on customer behavior. Additionally, the news stories highlight the growing importance of user-generated content and reviews in shaping consumer decisions, and the role of social media in the online travel booking ecosystem. Skift’s stories examine the competitive landscape and offer insights into the successes and challenges faced by major online travel agencies (OTAs), startups, and traditional travel companies transitioning to the digital space.

Online Travel

Trip.com: Easy Visa Rules Would Lift Chinese Travel

The Chinese travelers have changed and destinations that want them to visit, need to pay attention to what they want and how they can cater to them.

Trip.com: Easy Visa Rules Would Lift Chinese Travel

Online Travel

Experience Economy Investors Need to Amplify the Human Touch

Technology will accelerate the emergence of a distinct experience economy, but the human touch will help future-proof its relevance, according to investor Michael Zeisser.

Experience Economy Investors Need to Amplify the Human Touch

Online Travel

Chase Travel Exec On How In-House Agency and Tech Provide an Edge

Chase Travel and American Express Travel are among the top handful of leisure travel sellers in the U.S. That's mostly good news for online travel agency partners, as well.

Chase Travel Exec On How In-House Agency and Tech Provide an Edge

Online Travel

Will AI Change Google’s Business Model? We Asked 9 Top Travel Pros

Will generative AI's demands for longer answers and fewer links change Google's travel advertising business model? That change is almost inevitable, but where does that leave Google?

Will AI Change Google’s Business Model? We Asked 9 Top Travel Pros

Online Travel

TUI’s AI Chatbot Puts Experiences First

They say "it's about the journey, not the destination." But what may be true in life may not be true about how travelers want to book their trips online. TUI hopes to tap artificial intelligence to make travel search friendlier.

TUI’s AI Chatbot Puts Experiences First

Online Travel

Klook Raises $210 Million to Compete With Viator and GetYourGuide

Klook turning profitable is good news. And the travel startup's failure to get additional follow-on funding from troubled backer Softbank is unsurprising. Klook has made great strides, but it must someday find an exit for its early investors.

Klook Raises $210 Million to Compete With Viator and GetYourGuide

Online Travel

Booking vs. Google in Travel AI

No one truly knows how generative AI will shake up the travel industry. Will Google stick with advertising instead of booking? Meanwhile, Booking feels it has advantages as a booking site.

Booking vs. Google in Travel AI

Online Travel

Peek CEO Pegs AI Tools for Tour Operators as Priority in 2024

Peek CEO Ruzwana Bashir isn’t looking for an exit and instead says she wants to be the biggest independent company providing operating systems for tours and expenses businesses.

Peek CEO Pegs AI Tools for Tour Operators as Priority in 2024

Online Travel

Travel Now, Pay Later Choices Catch on in India

More and more Indians are spreading their wings and exploring the world, making travel a big part of their lifestyle. And guess what's making it even easier? Those "travel now, pay later" options.

Travel Now, Pay Later Choices Catch on in India

Online Travel

Hackers Target Booking.com Partners With Dark Web Ads to Steal From Customers

Hackers have found a weak link in Booking.com security — its hotel partners. And the threat to Booking.com customers has been stubbornly persistent.

Hackers Target Booking.com Partners With Dark Web Ads to Steal From Customers